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Investment advice by phone

Talk to our Wealth Advice Centre for a personalised recommendation

Get personalised investment advice over the phone

If you’d like to talk to us about ways to make your money work harder, you can just pick up the phone.

Ever get that nagging feeling that you ought to be doing more with your cash yet don’t know where to begin? For tailor-made advice on how to invest, talk to one of our financial advisers.

They’ll spend time getting to know your situation. They'll help you work out your preferred level of investment risk and, if it’s appropriate, they'll recommend a diversified HSBC multi-asset fund that meets your needs.

Bear in mind that as with any investment, there’s a risk you might not get back what you invest.

Are you eligible?

You can access investment advice by phone if you’re:

  • thinking of investing £15,000 or more
  • an HSBC current or savings account customer (excludes Basic Bank Account)
  • a UK resident
  • at least 18 years old

Flexible investment advice that fits around you

Tailored to your needs

  • Find out what level of investment risk is right for you
  • Get a personalised recommendation on which of a series of diversified HSBC investments is best for you
  • Call us today for a no-strings chat – we’ll explain everything upfront so you know what to expect

From the comfort of your own home

  • Personalised advice given over the phone – no need to leave the house
  • Option to use screen-sharing technology so you can see everything online during the call
  • You can even sign the relevant forms online

What investments do we recommend?

Once we’ve understood your needs and the level of risk that’s right for you, we’ll recommend one of a series of HSBC multi-asset funds, administered by HSBC Global Asset Management. These funds are a ready-made basket of investments that invest in a range of different asset classes, geographies and currencies to spread your risk. This is known as diversification.

If you decide to invest, you can check the value of your investment online whenever you want to –yet that’s all you need to do. Your fund will be monitored, managed and rebalanced by our global team of investment experts, giving you peace of mind that it will stay at your preferred level of risk.

Of course, the value of investments and any income they generate can go down as well as up, meaning you may not get back the full amount you invest. This can also happen due to exchange rate fluctuations as some shares and funds may have an exposure to overseas markets.

Bear in mind that most investments should be held over the medium to long-term and therefore you should be prepared to commit your money for at least 5 years.

How does it work?

Our qualified advisers make personalised recommendations over the phone. Using screen-sharing technology, they can also show you information via your computer if you want them to.

We typically provide investment advice over a series of 3 phone calls – although this can be adapted to suit you.

  1. Your initial call
    The first call will be a friendly, no-strings chat – we’ll simply ask you a few questions to understand if you might benefit from our investment advice. We’ll also outline the process and answer any questions you may have.
  2. Your investment review
    Next, we'll arrange a follow-up, no-obligation call with a qualified financial adviser who will explore your investment needs in more detail. With the option to share information from their screen to yours, they’ll ask about your finances and help you work out the level of investment risk that you're most comfortable with. They’ll also explain the total costs involved for the investment advice.
  3. Our recommendations
    If you’re happy to proceed, your adviser will arrange a final call to present your personalised report and take you through their recommendations. They’ll answer any questions you might have, such as how can you access your money if you need to and how can you monitor the value of your investment online.


What does it cost?

If you decide to invest in the recommended fund, you’ll pay a total fee of 1.9% of the amount invested.

If you choose not to invest, you’ll pay an advice fee of £420 to cover the cost of generating your personalised report – which is yours to keep.

Call us for a chat

To find out more about our Wealth Advice Centre or to book an appointment:

Call us

0345 266 1350

All calls are recorded, lines are open 8am to 6pm, Monday to Friday (excluding public holidays).

Or email: wealthadvicecentre@hsbc.co.uk

What other advice options are available?

As well as protection advice, we also offer a range of investment advice options to help you to make your money work harder. See our advice options page for more details.

To find out more about the wider advice industry, including how to seek independent financial advice, you can visit moneyadviceservice.org.uk.

Key investment terms explained

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