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Samsung Pay

Use your HSBC UK card with Samsung Pay

Secure and simple

Samsung Pay is a secure and simple way to make mobile payments with selected Samsung devices. Find out more about compatible devices.

Use your HSBC UK credit or debit card with Samsung Pay to make payments virtually anywhere you can tap your contactless card. You can also make payments in apps and on websites where you see the Samsung Pay Checkout button. Samsung Pay lets you make purchases above the £100 contactless limit with most retailers too.

Samsung Pay can be used in stores wherever you see these symbols:

samsung pay logo
mobile pay logo

We won't charge you for using Samsung Pay, but charges from your mobile network provider may apply, depending on your data plan.

How to add a card

You’ll need a mobile data or Wi-Fi connection to add a card to Samsung Pay. 

Phone:

  1. Download Samsung Pay from the Galaxy Store.
  2. Open the Samsung Pay app.
  3. Tap ‘Menu’ in the top left corner, and then tap ‘Cards’.
  4. Next, tap ‘Add card’ (blue +card icon), and then tap ‘Add credit/debit card’.
  5. Scan your HSBC UK credit or debit card information, or enter the details manually.
  6. In some cases you’ll have to verify your card with a one-time passcode which will be sent to you by text message.

Once you've verified your card, you're ready to make contactless payments on the go.

Smartwatch:

If you have the Samsung Pay app on your phone, you can either import cards onto your watch from your phone or add cards manually via your phone to pay using your watch.

  1. Open the Galaxy Wearable app on the phone connected to your watch.
  2. Tap the Home tab, and then swipe to and tap ’Samsung Pay’.
  3. Next, you can tap ‘Import cards’ to import your card from the Samsung Pay app on your phone onto your watch. Then follow on-screen instructions to verify your card.
  4. You can also select ‘Add credit or debit card’ and scan your HSBC UK credit or debit card information, or enter your card details manually.
  5. In some cases you’ll have to verify your card with a one-time passcode which will be sent to you by text message.

Once you've verified your card, you're ready to make payments using your watch.

How to pay

Most of the time, you don’t need a mobile data or Wi-Fi connection to use Google Pay. Sometimes you may need to connect to the internet, for example after a device restart.

In shops

To pay in shops with your phone, simply swipe up on the screen or open the Samsung Pay app from your home screen. Select the card you want to pay with, hold the device near the contactless reader and authenticate your payment using Iris scanner (on compatible devices), fingerprint or your Samsung Pay PIN.

To pay in shops using your Samsung watch, press and hold the button on the back of your watch and then enter your PIN. Next, rotate the visual bezel to select card and tap ‘PAY’. Hold your watch close to the contactless card reader for the payment to be processed.

In apps and on websites

To pay within participating apps and websites, select the Samsung Pay Checkout button and authenticate your payment using either Iris scanner (on compatible devices), fingerprint or your Samsung Pay PIN.

Pay on Transport for London (TfL)

Samsung Pay allows you to set a card up as a ‘Transport card' to use on TfL services. This option means you don't even need to wake your phone or verify with Iris scanner, fingerprint or your Samsung Pay PIN - simply touch the middle section of your phone against the card reader.

You can use this service for pay as you go on London buses, Tube, London Trams, DLR, London Overground, TfL Rail, Emirates Air Line, River Bus and most National Rail services in London.

Frequently Asked Questions

Still have questions about Samsung Pay?

Existing customers

In the UK:

Call 03457 404 404

Lines are open from 08:00 to 20:00 every day.

Outside the UK:

Call +44 1226 261 010

Non-HSBC customers

In the UK:

Call 03455 873 444

Lines are open 08:00 to 20:00 every day (except for Christmas Day, Boxing Day and New Year's Day).

Outside the UK:

Call +44 1226 261 010

The small print

A £100 limit may apply to transactions in some stores; please ask the retailer for further details.

Samsung and Samsung Pay are trade marks or registered trade marks of Samsung Electronics Co., Ltd. Use only in accordance with the law.

The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.

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